Return Policy & Shipping
Orleans Camera and Video Inc.
- 14 Day RETURN for refund, merchandise must be unopened and all interior accessories and instructions and CD's unopened.
- No returns accepted on opened media.
- 30 Day EXCHANGE for in-store credit, if product has been opened and or used a restocking fee will be assessed based on condition of product and packaging, typically 15%.
- Used equipment sales have a 14 day return for in store credit only, no refunds.
- ALL RETURNS ON AMERICAN EXPRESS CARDS WILL INCUR
- AN ADDITIONAL 5% FEE.
- All returns must be accompanied by original sales receipt.
- No returns without original receipt.
Most standard sized print orders over $50 are shipped via USPS Media Mail at NC.
Please note: Large items will incur a shipping fee.
Details in our checkout section.