Return Policy

Orleans Camera and Video Inc.

Return Policy

  • 14 Day RETURN for refund, merchandise must be unopened and all interior accessories and instructions and CD's unopened.
  • No returns accepted on opened media.
  • 30 Day EXCHANGE for in-store credit, if product has been opened and or used a restocking fee will be assessed based on condition of product and packaging, typically 15%.
  • Used equipment sales have a 14 day return for in store credit only, no refunds.
  • ALL RETURNS ON AMERICAN EXPRESS CARDS WILL INCUR
  • AN ADDITIONAL 5% FEE.
  • All returns must be accompanied by original sales receipt.
  • No returns without original receipt.

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